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One access. Eight brands. The new erWin is coming. A new central portal for diagnosis, repair and maintenance information – clearly structured and ready for the future. Get more infos… Note: This change applies to the erWin access for Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, Audi, Škoda, SEAT, Cupra, Bentley and Lamborghini. MAN erWin remains unchanged.

Important: When ordering flat rates for ODIS Service, please make sure to enter the VW working context as depicted in GRP (9 digits) in the respective field. Do not use the deprecated format of 8 digits. In case you receive an unjustified error message about invalid flat rates (ODS2007E), please downgrade to ODIS Service 25.3.1 available in erWin portal. We're working on a solution.

There is currently a problem with the ELSA database meaning that the "Repair and maintenance information" cannot be accessed (IR31929683).

We are in the process of finding a solution.

Currently there is an error in the application of the "Offboard Diagnostic Information System Diagnosis Software".

We are in the process of finding a solution.

Release 25.1_0.1 is live – you will find version information in: System updates.

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Contact:

Arvato SE
Reinhard-Mohn-Straße 22
D-33333 Gütersloh
Germany

E-Mail: support.erwin@bertelsmann.de

Court of Registration: Local Court Gütersloh
Commercial Register No.: HRB 2200
VAT REG No.: DE 811147844

Board of Directors:
Dr. Axel Mayer
Julia Börs
Frank Schirrmeister
Dr. Thorsten Winkelmann


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Lamborghini is not willing or obliged to attend dispute settlement proceedings before a consumer arbitration board.